GoNet USA currently has an opening for a Relationship Manager in Chicago, IL. The Relationship Manager plays a critical role in client communications, implementations, and our quality guarantee. Basic responsibilities include conducting discovery sessions with client stakeholder’s, documenting/managing complex and overlapping projects to implement purchased software/services, and ensuring that those services are delivered in a manner that meets and exceeds the clients’ expectations. This position also includes preparation, coordination, and delivery of end user system and administrative training and assistance with client support, as needed. Requirements: Bachelor's degree (B. A.) or at least 6 years related experience or equivalent combination of education and experience. Experience with complex project management. CRM management and/or user experience required. Working knowledge of MS SQL and experience managing .NET applications is preferred. Experience working in a credit union or bank is preferred.